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Privacy Policy

Ryde Scooters (“Ryde,” “we,” “us,” or “our”) is committed to protecting your privacy and keeping you informed about how we collect, use, and handle your information. This Privacy Policy applies to information we collect from users of our Services, as well as individuals who interact with us through our website, mobile applications, social media, events, promotions, or other communications.

For purposes of this Privacy Policy, “Services” include:

  • Ryde websites, including mobile versions (the “Sites”)

  • Ryde mobile applications (the “App”)

  • Ryde scooters and related hardware (the “Vehicles”)

  • Any features, tools, or services made available through the Sites, App, or Vehicles

We provide this Privacy Policy to explain what information we collect, how we use it, when we may share it, and the choices you have regarding your information.

Ryde operates in the United States and is based in Portland, Oregon. We act as the data controller for personal information collected through our Services.

SMS Communications

By creating an account or using our Services, you consent to receive SMS messages from Ryde for identity verification and essential account-related communications. Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP or request assistance by replying HELP. Ryde does not use SMS messaging for marketing purposes and does not sell or share your phone number with third parties for marketing.

This Privacy Policy is organized into the following sections:

  1. Information We Collect

  2. How We Use and Process Information

  3. How We Share Your Information

  4. Cookies and Tracking Technologies

  5. Advertising and Analytics

  6. Data Security

  7. Data Retention

  8. International Users

  9. Third-Party Services

  10. Changes to This Privacy Policy

  11. Your Choices

  12. Your Rights and Access to Information

  13. Contact Information

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